We often hear about all the things we shouldn’t do in tricky situations, especially challenging conversations with team members. And let’s face it, no one likes confrontation and no one actually enjoys having difficult discussions at the best of times, let alone when it’s based around negativity, discipline, problems with clients etc.

But just like there are many things for us to avoid in these crucial conversations, there are also some key fundamentals that we must do if we’re wanting to get the best outcome for everyone involved. Jump into this podcast right now where we go through the 6 must-do’s for anyone wanting to nail a crucial conversation with team members, regardless of the actual topic.

A step by step process of the 6 key aspects you must put into all of your challenging and crucial conversations.

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